2010-04-22 @ 15:07:21
Every time I've launched a new business or a new product, the issue of public relations has come up. It always seemed obvious that hiring a PR firm was the way to get the word out. Yet every PR agency I've ever worked with proved to be disappointing. And most CEOs I talk to have had the same experience. What have we been doing wrong?
The first company I engaged was a big New York heavy-hitter. Their portfolio was impressive, and they were sympathetic to the budget constraints of a new business. For a retainer of $5,000 a month, they promised we would soon be on the map of every important journalist in the land. Of course, for more, they could offer all kinds of extras: strategic consulting, brand advice, help naming the new business. Thank goodness we were too poor for these additional services.
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